Regular Expressions 101

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An explanation of your regex will be automatically generated as you type.
Detailed match information will be displayed here automatically.
  • All Tokens
  • Common Tokens
  • General Tokens
  • Anchors
  • Meta Sequences
  • Quantifiers
  • Group Constructs
  • Character Classes
  • Flags/Modifiers
  • Substitution
  • A single character of: a, b or c
    [abc]
  • A character except: a, b or c
    [^abc]
  • A character in the range: a-z
    [a-z]
  • A character not in the range: a-z
    [^a-z]
  • A character in the range: a-z or A-Z
    [a-zA-Z]
  • Any single character
    .
  • Alternate - match either a or b
    a|b
  • Any whitespace character
    \s
  • Any non-whitespace character
    \S
  • Any digit
    \d
  • Any non-digit
    \D
  • Any word character
    \w
  • Any non-word character
    \W
  • Non-capturing group
    (?:...)
  • Capturing group
    (...)
  • Zero or one of a
    a?
  • Zero or more of a
    a*
  • One or more of a
    a+
  • Exactly 3 of a
    a{3}
  • 3 or more of a
    a{3,}
  • Between 3 and 6 of a
    a{3,6}
  • Start of string
    ^
  • End of string
    $
  • A word boundary
    \b
  • Non-word boundary
    \B

Regular Expression
No Match

/
/
gm

Test String

Code Generator

Language

Generated Code

re = /(?<AppliedRule>(Rule-.{4,50}.*|Row.{2,4}DT-.{1,50}.*)])/m str = '########## IN THE TARGETING: Attributes are set as: (?<AppliedRule>(Rule-.{4,50}.*|Row.{2,4}DT-.{1,50}.*)]) Target #: 1 vCallType: UHC_GovtPrograms_Sales_MA_MAMember vFrom: 1990933300 vVQ: VQ_UHC_GovtPrograms_Sales_MA_MAMember vIxnType: voice vQueueStart: 52106000 Call Priority: 40 vOrderType: max vOrderStat: StatTimeInReadyState Whisper to Agent: undefined Whisper to Customer: undefined vPersonality: 10 vTarget: {"GracefulShutdownOnNoAgent":"false","setIdealAgent":"MAMember=10 & (Internal>0)*10 & (English>0)*100","GracefulShutdownOnClosed":"true","vq":"VQ_UHC_GovtPrograms_Sales_MA_MAMember","priority":"50","GracefulShutdownOnHoliday":"true","timeout":30,"StartTime":1637267306683} Initial Priority: 40 ########## IN THE TARGETING: Attributes are set as: Target #: 2 vCallType: UHC_GovtPrograms_Sales_MA_MAMember vFrom: 1990933300 vVQ: VQ_UHC_GovtPrograms_Sales_MA_MAMember vIxnType: voice vQueueStart: 52106000 Call Priority: 40 vOrderType: max vOrderStat: StatTimeInReadyState Whisper to Agent: undefined Whisper to Customer: undefined vPersonality: 10 vTarget: {"affinityactive":"true","affinityallocationactionkvp":"false","skipcheck":"StatAgentsAvailable","skill":"UHC>0 & GovtPrograms>0 & Sales>0 & MAMember>1 & [ENT_Location]>1 & [ENT_Language]>1 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth= 0","skipcheck_threshold":"0","affinityallocationaction":"Back_To_Classification","skipcheck_operator":"==","timeout":5,"affinityactiveopm":"UHC_GovtPrograms_Sales_Afiniti_Override","priority":40,"StartTime":1637267307531} Initial Priority: 40 ########## IN THE TARGETING: Attributes are set as: Target #: 7 vCallType: UHC_GovtPrograms_Sales_DSNP_Rollover vFrom: 1990933300 vVQ: VQ_UHC_GovtPrograms_Sales_DSNP_RollOver vIxnType: voice vQueueStart: 49043000 Call Priority: 40 vOrderType: max vOrderStat: StatTimeInReadyState Whisper to Agent: undefined Whisper to Customer: undefined vPersonality: 10 vTarget: {"sdataThresholdVag_opmName_5":"UHC_GovtPrograms_Sales_Glbl_PeoplesHealth_AvailableAgent","sdataThresholdVag_operator_5":">","sdataThresholdVag_name_5":"Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth","sdataThresholdVag_threshold_5":"1","sdataThresholdVag_5":"StatAgentsAvailable","skill":"UHC>0 & GovtPrograms>0 & Sales>0 & MedicareAdvantage>0 & [ENT_Location]>0 & [ENT_Language]>0 & Internal>0 & PeoplesHealth>0","sdatagroup":"5","sdataThresholdVag_opmValueId_5":"1","sdataThresholdVag_logic_5":"No Operation","doMergeTarget":"true","timeout":5,"priority":"40","StartTime":1637264243753} Initial Priority: 40 ########## IN THE TARGETING: Attributes are set as: Target #: 8 vCallType: UHC_GovtPrograms_Sales_DSNP_Rollover vFrom: 1990933300 vVQ: VQ_UHC_GovtPrograms_Sales_DSNP_RollOver vIxnType: voice vQueueStart: 49043000 Call Priority: 40 vOrderType: max vOrderStat: StatTimeInReadyState Whisper to Agent: undefined Whisper to Customer: undefined vPersonality: 10 vTarget: {"skipcheck":"StatAgentsTotal","skill":"UHC>0 & GovtPrograms>0 & Sales>0 & MedicareAdvantage>1 & [ENT_Location]>1 & [ENT_Language]>1 & Internal>1 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0","skipcheck_threshold":"1","skipcheck_opm":"UHC_GovtPrograms_Sales_DSNPRollover_LANG_INT_SkipSwitch","skipcheck_operator":"<","timeout":5,"priority":"40","StartTime":1637264244043} Initial Priority: 40 ########## IN THE TARGETING: Attributes are set as: Target #: 9 vCallType: UHC_GovtPrograms_Sales_DSNP_Rollover vFrom: 1990933300 vVQ: VQ_UHC_GovtPrograms_Sales_DSNP_RollOver vIxnType: voice vQueueStart: 49044000 Call Priority: 40 vOrderType: max vOrderStat: StatTimeInReadyState Whisper to Agent: undefined Whisper to Customer: undefined vPersonality: 10 vTarget: {"skill":"UHC>0 & GovtPrograms>0 & Sales>0 & MedicareAdvantage>1 & [ENT_Location]>1 & [ENT_Language]>1 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0","doMergeTarget":"true","timeout":5,"priority":"40","StartTime":1637264244262} Initial Priority: 40 23:02:46.061 [T:140179188377344] {ScxmlMetric:3} METRIC <log sid=\'01PCT35V5G8NP4VA040G0VTAES0009DO\' expr=\'BusinessRule: fetch done"{\\"knowledgebase-response\\": {\\u000a \\"inOutFacts\\": [\\u000a {\\u000a \\"fact\\": {\\u000a \\"@class\\": \\"uhcgovtprogramssales.inbound.rt.green._GRS_Environment\\",\\u000a \\"phase\\": \\"3.Features Setup\\"\\u000a },\\u000a \\"id\\": \\"Env\\"\\u000a },\\u000a {\\u000a \\"fact\\": {\\u000a \\"@class\\": \\"com.genesyslab.brs.api.RulesResults\\",\\u000a \\"rulesResults\\": {\\u000a \\"rule_results\\": {\\u000a \\"ENT_IVRAppTransferReason\\": \\"?\\",\\u000a \\"FA_GenesysCallback_Prompt_AnsweringMachine\\": \\"UHC_GovtPrograms_Sales_Callback_Outbound_AnsweringMachine\\",\\u000a \\"ENT_Unit\\": \\"UHC\\",\\u000a \\"FA_GenesysCallback_QueueMessage\\": \\"1010\\",\\u000a \\"FA_GenesysCallback_Prompt_InboundMenu\\": \\"UHC_MR_PHD_Callback_Prompt_Inbound_Menu_part3\\",\\u000a \\"ENT_SubFunction\\": \\"\\",\\u000a \\"FA_GenesysCallback_Prompt_FinalAttempt\\": \\"UHC_GovtPrograms_Sales_Callback_Prompt_Outbound_NI3\\",\\u000a \\"LRV_Threshold_Group_Educator\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"LRV_TimeZone\\": \\"UHC_GovtPrograms_Sales_CloseGreeting_EndOfEnrollment_EST\\",\\u000a \\"FA_GenesysCallback_DispName\\": \\"UHCMR\\",\\u000a \\"FA_vOrderType\\": \\"max\\",\\u000a \\"HOOP_LeftTime\\": \\"0\\",\\u000a \\"PriorityBoost\\": \\"0\\",\\u000a \\"FA_ewtQueue_ATT\\": \\"758\\",\\u000a \\"Routed\\": \\"false\\",\\u000a \\"CSS_VoicePIQ\\": \\"1\\",\\u000a \\"LRV_DNISfromTLIST\\": \\"false\\",\\u000a \\"FA_Callback_AssignVar008\\": \\"_data.featuresdata[\'FA_Callback_AssignVar007\']=_data.featuresdata[\'FA_Callback_AssignVar007\'] >=\'0\' ? _data.featuresdata[\'FA_Callback_AssignVar007\'] : 1\\",\\u000a \\"FA_Callback_AssignVar009\\": \\"_data.data[\'LRV_Threshold_WebAssist\']=\\\\\\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'RStatCallsInTransitionEx\'] >[FA_Callback_AssignVar008]) }}?:\\\\\\"\\",\\u000a \\"FA_Callback_AssignVar006\\": \\"_data.data[\'LRV_Threshold_Group_Educator\']=\\\\\\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'RStatCallsInTransitionEx\'] >[FA_Callback_AssignVar005]) }}?:\\\\\\"\\",\\u000a \\"FA_Callback_AssignVar007\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Glbl_WebAssist_AvailableAgent\', \'OPM\', \'Override Value 1\')\\",\\u000a \\"FA_Callback_AssignVar004\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Glbl_GroupEducator_AvailableAgent\', \'OPM\', \'Override Value 1\')\\",\\u000a \\"FA_GenesysCallback_Prompt_OutboundMenuWait\\": \\"UHC_GovtPrograms_Sales_Callback_Outbound_MoreTime\\",\\u000a \\"FA_Callback_AssignVar005\\": \\"_data.featuresdata[\'FA_Callback_AssignVar004\']=_data.featuresdata[\'FA_Callback_AssignVar004\'] >=\'0\' ? _data.featuresdata[\'FA_Callback_AssignVar004\'] : 1\\",\\u000a \\"ENT_MktgWebSavvyScore\\": \\"0\\",\\u000a \\"FA_Callback_AssignVar002\\": \\"_data.featuresdata[\'FA_Callback_AssignVar001\']=_data.featuresdata[\'FA_Callback_AssignVar001\'] >=\'0\' ? _data.featuresdata[\'FA_Callback_AssignVar001\'] : 1\\",\\u000a \\"FA_ewtQueue_Name\\": \\"[ENT_VQ]_[ENT_Location]\\",\\u000a \\"FA_Callback_AssignVar003\\": \\"_data.data[\'LRV_Threshold_Group_Connector\']=\\\\\\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'RStatCallsInTransitionEx\'] >[FA_Callback_AssignVar002]) }}?:\\\\\\"\\",\\u000a \\"CSS_VoiceWT\\": \\"0\\",\\u000a \\"FA_Callback_AssignVar001\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Glbl_GroupConnector_AvailableAgent\', \'OPM\', \'Override Value 1\')\\",\\u000a \\"FA_vOrderStat\\": \\"StatTimeInReadyState\\",\\u000a \\"gmscb_user\\": \\"cmdevuser\\",\\u000a \\"CSS_RptgGrpCD\\": \\"\\",\\u000a \\"VOICE_origANI\\": \\"2017077918\\",\\u000a \\"ENT_BIECampaignName\\": \\"\\",\\u000a \\"default_gre_hoop_rule_name\\": \\"uhcgovtprogramssales.hoop.rt.green\\",\\u000a \\"FA_GenesysCallback_Blackout\\": \\"120\\",\\u000a \\"ENT_SubFunctionDetail\\": \\"\\",\\u000a \\"HOOP_BeginTime\\": \\"2021-11-11T05:00:00.000Z\\",\\u000a \\"VOICE_origDN\\": \\"1990933300\\",\\u000a \\"AgentExtensionPrefixes\\": \\"1997,1990\\",\\u000a \\"ENT_IVRExitAppNm\\": \\"ICNC2\\",\\u000a \\"FA_GenesysCallback_Prompt_OutboundMenu\\": \\"UHC_GovtPrograms_Sales_Callback_Outbound_Menu\\",\\u000a \\"gmscb_url\\": \\"https://stg-gmscb.uhc.com/genesys/1\\",\\u000a \\"CSS_VoiceEWT\\": \\"0\\",\\u000a \\"FA_GracefulShutdownOnHoliday\\": \\"true\\",\\u000a \\"FA_Callback_AssignVar015\\": \\"_data.data[\'LRV_Threshold_PeoplesHealth\']=\\\\\\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'RStatCallsInTransitionEx\'] >[FA_Callback_AssignVar014]) }}?:\\\\\\"\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT1530\\": \\"UHC_MR_PHD_Callback_EWT_15_30\\",\\u000a \\"FA_GenesysCallback_EWT_Setting\\": \\"EOD-Blackout\\",\\u000a \\"ENT_InitialPriority\\": \\"10\\",\\u000a \\"FA_Callback_AssignVar013\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Glbl_PeoplesHealth_AvailableAgent\', \'OPM\', \'Override Value 1\')\\",\\u000a \\"FA_Callback_AssignVar014\\": \\"_data.featuresdata[\'FA_Callback_AssignVar013\']=_data.featuresdata[\'FA_Callback_AssignVar013\'] >=\'0\' ? _data.featuresdata[\'FA_Callback_AssignVar013\'] : 1\\",\\u000a \\"FA_Callback_AssignVar011\\": \\"_data.featuresdata[\'FA_Callback_AssignVar010\']=_data.featuresdata[\'FA_Callback_AssignVar010\'] >=\'0\' ? _data.featuresdata[\'FA_Callback_AssignVar010\'] : 1\\",\\u000a \\"FA_Callback_AssignVar012\\": \\"_data.data[\'LRV_Threshold_MASpanish\']=\\\\\\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'RStatCallsInTransitionEx\'] >[FA_Callback_AssignVar011]) }}?:\\\\\\"\\",\\u000a \\"ENT_CallType\\": \\"UHC_GovtPrograms_Sales_MedicareAdvantage\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT1015\\": \\"UHC_MR_PHD_Callback_EWT_10_15\\",\\u000a \\"FA_Callback_AssignVar010\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Glbl_MASpanish_AvailableAgent\', \'OPM\', \'Override Value 1\')\\",\\u000a \\"LRV_KickoutFlag\\": \\"UHC_GovtPrograms_Sales_LaunchIVR\\",\\u000a \\"FA_OptumSurvey_Support\\": \\"true\\",\\u000a \\"ENT_ConstituentType\\": \\"\\",\\u000a \\"ENT_PendEnrollAppFlag\\": \\"\\",\\u000a \\"HOOP_CalendarType\\": \\"Regular\\",\\u000a \\"StrategyStartTime\\": \\"1636606964847\\",\\u000a \\"gmscb_password\\": \\"cmdevuser\\",\\u000a \\"HOOP_AgentCount\\": \\"1\\",\\u000a \\"HOOP_EmptySkill\\": \\"UHC>0 & GovtPrograms>0 & Sales>0 & (English>1 | English>1) & NJ>1 & MedicareAdvantage>0 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0\\",\\u000a \\"LRV_Threshold_PeoplesHealth\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"CallbackRejected\\": \\"false\\",\\u000a \\"HOOP_CurrentTime\\": \\"2021-11-11T05:02:45.910Z\\",\\u000a \\"FA_vPriority\\": \\"10\\",\\u000a \\"FA_GenesysCallback_Prompt_EnterNumber\\": \\"UHC_MR_PHD_Callback_Inbound_EnterNumber\\",\\u000a \\"StrategyTargetingStartTime\\": \\"1636606965580\\",\\u000a \\"HOOP_CalendarDetail\\": \\"Regular\\",\\u000a \\"HOOP_vTargetAGName\\": \\"?:UHC>0 & GovtPrograms>0 & Sales>0 & (English>1 | English>1) & NJ>1 & MedicareAdvantage>0 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0@.GA\\",\\u000a \\"gre_url\\": \\"https://stg-uhcmr-gre-rte.uhc.com/genesys-rules-engine\\",\\u000a \\"FA_GenesysCallback_Menu_CallbackExists\\": \\"UHC_MR_PHD_Callback_Inbound_CallbackExists\\",\\u000a \\"ENT_FromAddress\\": \\"2017077918\\",\\u000a \\"ENT_UnitSegment\\": \\"UHC_GovtPrograms\\",\\u000a \\"LRV_IVRActionType\\": \\"IVRvxml\\",\\u000a \\"FA_GenesysCallback_DialPrefix\\": \\"91\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT3045\\": \\"UHC_MR_PHD_Callback_EWT_30_45\\",\\u000a \\"ENT_MktgChannelType\\": \\"\\",\\u000a \\"FA_OPMTargetRedirect\\": \\"true\\",\\u000a \\"CSS_VoiceEWTmin\\": \\"0\\",\\u000a \\"FA_GracefulShutdownOnClosed\\": \\"true\\",\\u000a \\"LRV_Threshold_Group_Connector\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"FA_GenesysCallbackStrategyTargetFlag\\": \\"true\\",\\u000a \\"Cisco-Gucid\\": \\"00128606521636606895\\",\\u000a \\"ENT_TFNType\\": \\"Sales_Direct_MemberProvider_NoDisc\\",\\u000a \\"FA_ewtQueue_Skill\\": \\"UHC>0 & GovtPrograms>0 & Sales>0 & MedicareAdvantage>1 & [ENT_Location]>1 & ([ENT_Language]>1 | English>1) & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0\\",\\u000a \\"ENT_Segment\\": \\"GovtPrograms\\",\\u000a \\"HOOP_OpenFlag\\": \\"CLOSED\\",\\u000a \\"IW_OverrideOptions\\": \\"WWE_UHC_GovtPrograms_Sales_Voice\\",\\u000a \\"ENT_MktgConsumerType\\": \\"Unknown\\",\\u000a \\"ENT_AcctMgrPhone\\": \\"NMCGMAD19M\\",\\u000a \\"ENT_MktgConvRateScore\\": \\"50\\",\\u000a \\"ENT_SrvAreaReductFlag\\": \\"\\",\\u000a \\"HOOP_EndTime\\": \\"2021-11-11T06:00:00.000Z\\",\\u000a \\"FA_TransferPriorityBoost\\": \\"0\\",\\u000a \\"FA_OPMTargetRedirect_OPM\\": \\"UHC_GovtPrograms_Sales_Group_CallBack_Service_Switch\\",\\u000a \\"CSS_IVRParamObj\\": \\"\\",\\u000a \\"ENT_MktgDSNPScore\\": \\"0\\",\\u000a \\"LRV_Threshold_WebAssist\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT180Plus\\": \\"UHC_MR_PHD_Callback_EWT_180plus\\",\\u000a \\"ENT_AfinitiRoute\\": \\"true\\",\\u000a \\"CSS_VoiceAQT\\": \\"1\\",\\u000a \\"ixnType\\": \\"Inbound\\",\\u000a \\"FA_GenesysCallback_EWT_Threshold\\": \\"_genesys.session.getListItemValue(\'UHC_GovtPrograms_Sales_Group_CallBack_Service_Switch\', \'OPM\', \'OverrideCBEWTThreshold\')\\",\\u000a \\"ENT_MktgBenefitProduct\\": \\"MedicareAdvantage\\",\\u000a \\"ENT_Product\\": \\"MedicareAdvantage\\",\\u000a \\"VOICE_origTFN\\": \\"8005070544\\",\\u000a \\"VQ_Suffix\\": \\"undefined\\",\\u000a \\"CSS_IVRParamObjType\\": \\"LRV_UHCPOM_IVRURL\\",\\u000a \\"ENT_ContactConstituentType\\": \\"Prospect\\",\\u000a \\"LRV_Prospect\\": \\"False\\",\\u000a \\"FA_GenesysCallback_QueueMessageType\\": \\"music\\",\\u000a \\"ENT_VQ\\": \\"VQ_UHC_GovtPrograms_RouteTo_AgentRouting_Xfer\\",\\u000a \\"ENT_CampaignCD\\": \\"\\",\\u000a \\"CSS_DBResult\\": \\"false\\",\\u000a \\"ENT_VoicePlatformSourceCd\\": \\"G\\",\\u000a \\"GUC_OriginalLocation\\": \\"SIP_Cluster\\",\\u000a \\"FA_GenesysCallback_Prompt_NoInputRepeat\\": \\"UHC_MR_PHD_Callback_Outbound_NI\\",\\u000a \\"FA_GenesysCallback_DialRetryTimeout\\": \\"240\\",\\u000a \\"GSW_MEDIA_SRV_ID\\": \\"sip:Genesys@10.87.152.177:5080\\",\\u000a \\"ENT_CallbackOffered\\": \\"FALSE\\",\\u000a \\"mediaType\\": \\"voice\\",\\u000a \\"HOOP_WeekDayName\\": \\"Wednesday\\",\\u000a \\"ENT_OrgLvl4\\": \\"\\",\\u000a \\"ENT_Client\\": \\"\\",\\u000a \\"GUC_OriginalRP\\": \\"1990933300\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT120180\\": \\"UHC_MR_PHD_Callback_EWT_120_180\\",\\u000a \\"FA_GenesysCallback_Prompt_Greeting\\": \\"UHC_MR_PHD_Callback_Outbound_Greeting\\",\\u000a \\"ENT_MktgBenefitSubProduct\\": \\"\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT0510\\": \\"UHC_MR_PHD_Callback_EWT_5_10\\",\\u000a \\"ENT_CallUUID\\": \\"020T2FL7408NR3CGVC75C2LAES0006FA\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT60120\\": \\"UHC_MR_PHD_Callback_EWT_60_120\\",\\u000a \\"FA_ewtQueue_ATTUseAlways\\": \\"false\\",\\u000a \\"LRV_SpecificTFN\\": \\"Y\\",\\u000a \\"FA_GenesysCallback_ConfirmNumberMenu\\": \\"UHC_MR_PHD_Callback_Inbound_ConfirmNumber_part2\\",\\u000a \\"CSS_CallFlowAction\\": \\"RouteToQueue\\",\\u000a \\"FA_GenesysCallback_ConfirmNewNumberMenu\\": \\"UHC_MR_PHD_Callback_Inbound_ConfirmNewNumber_part1\\",\\u000a \\"ENT_IVRAppNm\\": \\"PromptOMatic\\",\\u000a \\"ENT_MktgBrand\\": \\"\\",\\u000a \\"FA_ewtQueue_Support\\": \\"true\\",\\u000a \\"FA_GenesysCallback_Prompt_NoInput\\": \\"UHC_MR_PHD_Callback_Prompt_Inbound_NI\\",\\u000a \\"ENT_Action\\": \\"RUN_CALL_FLOW\\",\\u000a \\"ENT_ToAddress\\": \\"8005070544\\",\\u000a \\"HOOP_Reason\\": \\"Regular\\",\\u000a \\"WrapUpTime\\": \\"7\\",\\u000a \\"ContactId\\": \\"0000000000000000\\",\\u000a \\"CSS_AuthResult\\": \\"false\\",\\u000a \\"ENT_IVRDownFlag\\": \\"false\\",\\u000a \\"FA_GenesysCallback_Prompt_Complience\\": \\"UHC_MR_PHD_Callback_Outbound_Compliance\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT4560\\": \\"UHC_MR_PHD_Callback_EWT_45_60\\",\\u000a \\"FA_GenesysCallback_Prompt_AgentBusy\\": \\"UHC_GovtPrograms_Sales_Callback_Prompt_Inbound_Menu_part1\\",\\u000a \\"IVR_Personality\\": \\"10\\",\\u000a \\"FA_GenesysCallback_Prompt_SubmitSuccess\\": \\"UHC_MR_PHD_Callback_Inbound_SubmitSuccess\\",\\u000a \\"CSS_IntPriority\\": \\"40\\",\\u000a \\"FA_GenesysCallback_Prompt_EWT0005\\": \\"UHC_MR_PHD_Callback_EWT_2_5\\",\\u000a \\"FA_OptumSurvey_DN\\": \\"1990933210\\",\\u000a \\"HOOP_TimeZone\\": \\"GMT\\",\\u000a \\"ENT_Function\\": \\"Sales\\",\\u000a \\"ENT_Language\\": \\"English\\",\\u000a \\"CSS_RESTResult\\": \\"true\\",\\u000a \\"activeApplication\\": \\"greenUrl\\",\\u000a \\"FA_GenesysCallback_Prompt_Error\\": \\"UHC_MR_PHD_Callback_Inbound_Error\\",\\u000a \\"FA_GenesysCallback_Prompt_CancelCallback\\": \\"UHC_GovtPrograms_Sales_Callback_Outbound_CancelCallback\\",\\u000a \\"FA_GracefulShutdownOnNoAgent\\": \\"true\\",\\u000a \\"DoNotSelectCall\\": \\"true\\",\\u000a \\"ENT_Current_DN\\": \\"1990933300\\",\\u000a \\"ENT_CustomTag\\": \\"Inbound\\",\\u000a \\"FA_GenesysCallback_DispNumber\\": \\"ENT_ToAddress\\",\\u000a \\"ENT_AgeEligibiltyFlag\\": \\"\\",\\u000a \\"LRV_Threshold_MASpanish\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"CSS_QueueSpeakOffer\\": \\"T\\",\\u000a \\"FA_GenesysCallback_Prompt_30SecDelay\\": \\"UHC_MR_PHD_Callback_Prompt_30SecDelay\\",\\u000a \\"ENT_Location\\": \\"NJ\\",\\u000a \\"HOOP_CalendarName\\": \\"EST\\",\\u000a \\"FA_GenesysCallback\\": \\"false\\",\\u000a \\"ENT_VoiceAnalytics\\": \\"Disable\\",\\u000a \\"FA_QueueSpeakOffer\\": \\"_data.data[\'CSS_QueueSpeakOffer\']=parseInt(_data.featuresdata[\'FA_GenesysCallback_EWT_Threshold\']) > parseInt(_data.data[\'CSS_VoiceEWT\'])? \'T\':\'F\'\\",\\u000a \\"FA_GenesysCallback_DialAttempts\\": \\"4\\",\\u000a \\"TargetLoopCnt\\": \\"1\\",\\u000a \\"FA_GenesysCallback_Prompt_Hold\\": \\"UHC_GovtPrograms_Sales_Callback_Prompt_Inbound_Hold\\",\\u000a \\"IVR^KVP^SurveyOffer_URL_LP^FA_HostName\\": \\"_data.routingParameters.everestsurveyoffer_ivrurl\\"\\u000a }\\u000a }\\u000a },\\u000a \\"id\\": \\"RulesResults\\"\\u000a }\\u000a ],\\u000a \\"executionResult\\": {\\u000a \\"rulesApplied\\": [\\u000a \\"Rule-195 Feature_General\\",\\u000a \\"Rule-16952 Queue Speak for VQ Specific\\",\\u000a \\"Rule-634 Features_Callback\\",\\u000a \\"Rule-14582 Callback Threshold Build\\",\\u000a \\"Row 1 DT-636 Callback service switch\\",\\u000a \\"Row 1 DT-7088 Retrieve Survey URL from JSON\\",\\u000a \\"Row 23 DT-16442 State based EWT Assignment based on Calltype\\"\\u000a ]\\u000a }\\u000a}}"\' label=\'\' level=\'1\' /> 23:02:46.257 [T:140179247126272] {ScxmlMetric:3} METRIC <log sid=\'01PCT35V5G8NP4VA040G0VTAES0009DO\' expr=\'BusinessRule: fetch done"{\\"knowledgebase-response\\": {\\u000a \\"inOutFacts\\": [\\u000a {\\u000a \\"fact\\": {\\u000a \\"@class\\": \\"uhcgovtprogramssales.inbound.rt.green._GRS_Environment\\",\\u000a \\"phase\\": \\"4.Call Structure\\"\\u000a },\\u000a \\"id\\": \\"Env\\"\\u000a },\\u000a {\\u000a \\"fact\\": {\\u000a \\"@class\\": \\"uhcgovtprogramssales.inbound.rt.green.IvrStructure\\",\\u000a \\"ivrsteps\\": \\"{\\\\\\"0\\\\\\":{\\\\\\"pIVRLevel\\\\\\":\\\\\\"\\\\\\",\\\\\\"pFlag\\\\\\":\\\\\\"OPM GAX Prompt\\\\\\",\\\\\\"pFromIVRMenu\\\\\\":0,\\\\\\"pDuration\\\\\\":0,\\\\\\"pQueue\\\\\\":\\\\\\"VQ\\\\\\",\\\\\\"pIVRPrompt\\\\\\":\\\\\\"UHC_GovtPrograms_Sales_CLOSED\\\\\\"}}\\"\\u000a },\\u000a \\"id\\": \\"OpenClosed\\"\\u000a },\\u000a {\\u000a \\"fact\\": {\\u000a \\"@class\\": \\"com.genesyslab.brs.api.RulesResults\\",\\u000a \\"rulesResults\\": {\\u000a \\"rule_results\\": {\\u000a \\"ENT_IVRAppTransferReason\\": \\"?\\",\\u000a \\"ENT_Unit\\": \\"UHC\\",\\u000a \\"ENT_SubFunction\\": \\"\\",\\u000a \\"LRV_Threshold_Group_Educator\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_EducatorEnrollable.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"LRV_TimeZone\\": \\"UHC_GovtPrograms_Sales_CloseGreeting_EndOfEnrollment_EST\\",\\u000a \\"FA_vOrderType\\": \\"max\\",\\u000a \\"HOOP_LeftTime\\": \\"0\\",\\u000a \\"PriorityBoost\\": \\"0\\",\\u000a \\"Routed\\": \\"false\\",\\u000a \\"CSS_VoicePIQ\\": \\"1\\",\\u000a \\"LRV_DNISfromTLIST\\": \\"false\\",\\u000a \\"ENT_MktgWebSavvyScore\\": \\"0\\",\\u000a \\"CSS_VoiceWT\\": \\"0\\",\\u000a \\"FA_vOrderStat\\": \\"StatTimeInReadyState\\",\\u000a \\"gmscb_user\\": \\"cmdevuser\\",\\u000a \\"CSS_RptgGrpCD\\": \\"\\",\\u000a \\"VOICE_origANI\\": \\"2017077918\\",\\u000a \\"ENT_BIECampaignName\\": \\"\\",\\u000a \\"default_gre_hoop_rule_name\\": \\"uhcgovtprogramssales.hoop.rt.green\\",\\u000a \\"ENT_SubFunctionDetail\\": \\"\\",\\u000a \\"HOOP_BeginTime\\": \\"2021-11-11T05:00:00.000Z\\",\\u000a \\"VOICE_origDN\\": \\"1990933300\\",\\u000a \\"AgentExtensionPrefixes\\": \\"1997,1990\\",\\u000a \\"ENT_IVRExitAppNm\\": \\"ICNC2\\",\\u000a \\"gmscb_url\\": \\"https://stg-gmscb.uhc.com/genesys/1\\",\\u000a \\"CSS_VoiceEWT\\": \\"0\\",\\u000a \\"FA_GracefulShutdownOnHoliday\\": \\"true\\",\\u000a \\"ENT_InitialPriority\\": \\"10\\",\\u000a \\"ENT_CallType\\": \\"UHC_GovtPrograms_Sales_MedicareAdvantage\\",\\u000a \\"LRV_KickoutFlag\\": \\"UHC_GovtPrograms_Sales_LaunchIVR\\",\\u000a \\"ENT_ConstituentType\\": \\"\\",\\u000a \\"ENT_PendEnrollAppFlag\\": \\"\\",\\u000a \\"HOOP_CalendarType\\": \\"Regular\\",\\u000a \\"StrategyStartTime\\": \\"1636606964847\\",\\u000a \\"gmscb_password\\": \\"cmdevuser\\",\\u000a \\"HOOP_AgentCount\\": \\"1\\",\\u000a \\"HOOP_EmptySkill\\": \\"UHC>0 & GovtPrograms>0 & Sales>0 & (English>1 | English>1) & NJ>1 & MedicareAdvantage>0 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0\\",\\u000a \\"LRV_Threshold_PeoplesHealth\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_PeoplesHealth.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"CallbackRejected\\": \\"false\\",\\u000a \\"HOOP_CurrentTime\\": \\"2021-11-11T05:02:45.910Z\\",\\u000a \\"FA_vPriority\\": \\"10\\",\\u000a \\"StrategyTargetingStartTime\\": \\"1636606965580\\",\\u000a \\"HOOP_CalendarDetail\\": \\"Regular\\",\\u000a \\"HOOP_vTargetAGName\\": \\"?:UHC>0 & GovtPrograms>0 & Sales>0 & (English>1 | English>1) & NJ>1 & MedicareAdvantage>0 & Connector=0 & EducatorEnrollable=0 & WebAssist=0 & PeoplesHealth=0@.GA\\",\\u000a \\"gre_url\\": \\"https://stg-uhcmr-gre-rte.uhc.com/genesys-rules-engine\\",\\u000a \\"ENT_FromAddress\\": \\"2017077918\\",\\u000a \\"ENT_UnitSegment\\": \\"UHC_GovtPrograms\\",\\u000a \\"LRV_IVRActionType\\": \\"IVRvxml\\",\\u000a \\"ENT_MktgChannelType\\": \\"\\",\\u000a \\"CSS_VoiceEWTmin\\": \\"0\\",\\u000a \\"FA_GracefulShutdownOnClosed\\": \\"true\\",\\u000a \\"LRV_Threshold_Group_Connector\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Connector.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"LRV_ewtQueue\\": \\"VQ_UHC_GovtPrograms_RouteTo_AgentRouting_Xfer_NJ\\",\\u000a \\"Cisco-Gucid\\": \\"00128606521636606895\\",\\u000a \\"ENT_TFNType\\": \\"Sales_Direct_MemberProvider_NoDisc\\",\\u000a \\"ENT_Segment\\": \\"GovtPrograms\\",\\u000a \\"HOOP_OpenFlag\\": \\"CLOSED\\",\\u000a \\"IW_OverrideOptions\\": \\"WWE_UHC_GovtPrograms_Sales_Voice\\",\\u000a \\"ENT_MktgConsumerType\\": \\"Unknown\\",\\u000a \\"ENT_AcctMgrPhone\\": \\"NMCGMAD19M\\",\\u000a \\"ENT_MktgConvRateScore\\": \\"50\\",\\u000a \\"ENT_SrvAreaReductFlag\\": \\"\\",\\u000a \\"HOOP_EndTime\\": \\"2021-11-11T06:00:00.000Z\\",\\u000a \\"CSS_IVRParamObj\\": \\"\\",\\u000a \\"ENT_MktgDSNPScore\\": \\"0\\",\\u000a \\"LRV_Threshold_WebAssist\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_WebAssist.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"ENT_AfinitiRoute\\": \\"true\\",\\u000a \\"CSS_VoiceAQT\\": \\"1\\",\\u000a \\"ixnType\\": \\"Inbound\\",\\u000a \\"ENT_MktgBenefitProduct\\": \\"MedicareAdvantage\\",\\u000a \\"ENT_Product\\": \\"MedicareAdvantage\\",\\u000a \\"VOICE_origTFN\\": \\"8005070544\\",\\u000a \\"VQ_Suffix\\": \\"undefined\\",\\u000a \\"CSS_IVRParamObjType\\": \\"LRV_UHCPOM_IVRURL\\",\\u000a \\"ENT_ContactConstituentType\\": \\"Prospect\\",\\u000a \\"LRV_Prospect\\": \\"False\\",\\u000a \\"ENT_VQ\\": \\"VQ_UHC_GovtPrograms_RouteTo_AgentRouting_Xfer\\",\\u000a \\"ENT_CampaignCD\\": \\"\\",\\u000a \\"CSS_DBResult\\": \\"false\\",\\u000a \\"ENT_VoicePlatformSourceCd\\": \\"G\\",\\u000a \\"GUC_OriginalLocation\\": \\"SIP_Cluster\\",\\u000a \\"GSW_MEDIA_SRV_ID\\": \\"sip:Genesys@10.87.152.177:5080\\",\\u000a \\"ENT_CallbackOffered\\": \\"FALSE\\",\\u000a \\"mediaType\\": \\"voice\\",\\u000a \\"HOOP_WeekDayName\\": \\"Wednesday\\",\\u000a \\"ENT_OrgLvl4\\": \\"\\",\\u000a \\"ENT_Client\\": \\"\\",\\u000a \\"GUC_OriginalRP\\": \\"1990933300\\",\\u000a \\"ENT_MktgBenefitSubProduct\\": \\"\\",\\u000a \\"ENT_CallUUID\\": \\"020T2FL7408NR3CGVC75C2LAES0006FA\\",\\u000a \\"LRV_SpecificTFN\\": \\"Y\\",\\u000a \\"CSS_CallFlowAction\\": \\"RouteToQueue\\",\\u000a \\"ENT_IVRAppNm\\": \\"PromptOMatic\\",\\u000a \\"ENT_MktgBrand\\": \\"\\",\\u000a \\"ENT_Action\\": \\"RUN_CALL_FLOW\\",\\u000a \\"ENT_ToAddress\\": \\"8005070544\\",\\u000a \\"HOOP_Reason\\": \\"Regular\\",\\u000a \\"WrapUpTime\\": \\"7\\",\\u000a \\"ContactId\\": \\"0000000000000000\\",\\u000a \\"CSS_AuthResult\\": \\"false\\",\\u000a \\"ENT_IVRDownFlag\\": \\"false\\",\\u000a \\"IVR_Personality\\": \\"10\\",\\u000a \\"CSS_IntPriority\\": \\"40\\",\\u000a \\"HOOP_TimeZone\\": \\"GMT\\",\\u000a \\"ENT_Function\\": \\"Sales\\",\\u000a \\"ENT_Language\\": \\"English\\",\\u000a \\"CSS_RESTResult\\": \\"true\\",\\u000a \\"activeApplication\\": \\"greenUrl\\",\\u000a \\"FA_GracefulShutdownOnNoAgent\\": \\"true\\",\\u000a \\"DoNotSelectCall\\": \\"true\\",\\u000a \\"ENT_Current_DN\\": \\"1990933300\\",\\u000a \\"ENT_CustomTag\\": \\"Inbound\\",\\u000a \\"ENT_AgeEligibiltyFlag\\": \\"\\",\\u000a \\"LRV_Threshold_MASpanish\\": \\"{{(sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'StatAgentsAvailable\'] - sdata[\'Threshold_VAG_UHC_GovtPrograms_Sales_Spanish.GA\',\'RStatCallsInTransitionEx\'] >0) }}?:\\",\\u000a \\"CSS_QueueSpeakOffer\\": \\"T\\",\\u000a \\"ENT_Location\\": \\"NJ\\",\\u000a \\"HOOP_CalendarName\\": \\"EST\\",\\u000a \\"ENT_VoiceAnalytics\\": \\"Disable\\",\\u000a \\"TargetLoopCnt\\": \\"1\\"\\u000a }\\u000a }\\u000a },\\u000a \\"id\\": \\"RulesResults\\"\\u000a }\\u000a ],\\u000a \\"executionResult\\": {\\u000a \\"rulesApplied\\": [\\u000a \\"Row 33 DT-8712 CallFlow_Closure&NoAgent_Prompt_Sales\\"\\u000a ]\\u000a }\\u000a}}"\' label=\'\' level=\'1\' />' # Print the match result str.scan(re) do |match| puts match.to_s end

Please keep in mind that these code samples are automatically generated and are not guaranteed to work. If you find any syntax errors, feel free to submit a bug report. For a full regex reference for Ruby, please visit: http://ruby-doc.org/core-2.2.0/Regexp.html